FAQ AliTv Service English | Alibox

1- Once the alibox purchased, do I have to pay a subscription?

** You have the choice to pay a subscription for your Alibox. The alibox offers free on-demand movies and TV shows, in both French and English, with subtitles available in most languages.

You will need to have a subscription if you want live TV channels. The TV service is stable, the channels do not disappear, and they are always available, just like all other cable providers. The price is $CAD 15.89 per month or $CAD 19.99 if you take the service Alitv +. There is no contract, no obligation, you can cancel it whenever you want.

2- What is the channels list ?

3- What is the image quality? Do I need a smart tv?

** Movies and TV shows are available in HD and FULLHD.

With AliTv: there are some TV channels in hd or full hd. Most live TV channels are standard quality.

With AliTv plus: all live TV channels are in HD and full HD 1080p. You will have a selection of 4k channels.

You do not need a smart TV.

4- Can I access the TV guide?

** Yes you can. The majority of Quebec channels, English channels and sports channels have a TV guide. We work hard to provide a tv guide for all channels.

5- What are the payment methods?

** We accept all credit cards on our website. We also accept bank transfers.

For the TV service, the first payment is through our website. Thereafter, you receive on your email an invoice to pay.

To pay with interac transfers, you must send the transfer to avotvco@gmail.com. The answer of the transfer must be: avotvco. Once the transfer is done, please send us an email to contact@aliboxtv.com. On the subject of the email, enter your name, the amount you paid and the product you want to order.

6- I have a TV box. Can I subscribe to your TV service?

Yes you can. Please write us, with your box model, and we will guide you through it.

7- When I pay for a month of TV, can I link it to more than one device? If no, how can I get a subscription for more than one device?

** No . When you pay for a month of Alitv, it’s for one device.

The first device is always the full price. For any device added, the price is $CAD 9.89 per month for the alitv and $CAD 11.99 for the alitv plus.

If you want to add a device, you must pay the total price for each device, which is $ 15.89 (for the first month). Thereafter, we will adjust your bill and the price will drop to $ 9.89 or $ 11.99 per additional device.

EXAMPLE: YOU WANT TO CONNECT 2 DEVICES TO ALITV.

First month: 15.89 + 15.89 = $ 31.78

2nd month – CALCULATION: $ 15.89 + $ 9.89 = $ 25.78 and the price stays the same for the next months

EXAMPLE 2: YOU WANT TO CONNECT 4 DEVICES TO ALITV PLUS.

First month: 19.99 + 19.99 + 19.99 + 19.99 = $ 79.96

2nd month: 19.99 + 11.99 + 11.99 + 11.99 = 55.96 $ and the price stays the same for the next months

TO PAY THIS WAY, YOU WILL NEED TO SEND AN EMAIL TO CONTACT@ALIBOXTV.COM

Promotions are not combinable. The devices must be in the same home. The limit is 3 devices per home.

8. Can I pay 12 months for the tv service?

** Yes you can.

– Buy 6 months: Get 1 free. Total: 7 months

– Buy 12 months: get 3 free. Total: 15 months

Promotions are not combinable.

 

Black Friday Week Deals- Up to $80 OFF ! 2-3 days shipping for free

X